Our Services » Training » Negotiation Skills that Work - Lessons from the Trenches

  • Do you want to be a more successful and confident negotiator?
  • Are you leaving value on the negotiating table unnecessarily?
  • Do you want to learn the “rules of the game” so that you can’t be cheated?
  • Do you want to learn the breakthroughs discovered over 20 years of negotiating?

4.4 stars from 39 testimonials


All reviews are included in full at the bottom of this page.

This workshop is intended to instill the basics of good negotiating at all levels of an organisation. It is appropriate therefore for a wide range of staff and will benefit anyone who:

  • manages staff
  • represents their organisation
  • works on projects
  • sells ideas (to staff and/or management)

Negotiating is something we use every day, from trying to get internal resources, to representing the organisations we work for, or trying to get the best for ourselves or our families.

The psychology of negotiating is all about how people think and behave, understanding how this works makes life easier, and you more successful.

This workshop will introduce participants to some life-changing fundamentals and provide them with some usable tools that they can apply at work, or in life in general.

Click here for more information about this workshop, including pricing.



Clients that we have done specific negotiation training for include:

  • ACC
  • AllTrack
  • Beta Solutions
  • Better Travel Travel Business - Sydney
  • Computer Care
  • CRT
  • Electrical Contractors Association
  • Entrepreneur Success Programme (Auckland)
  • Entrepreneur Success Programme (Wellington)
  • GJ Gardiner Homes
  • Inland Revenue
  • Orbit Travel
  • Sargents Motorcycles
  • Sport New Zealand
  • Staples (formerly Corporate Express)
  • Synergy Travel – Auckland
  • Synergy Travel - Wellington
  • Tauranga City Council
  • The Cooperative Bank (fomerly PSIS)

Enjoyed the morning session - good learning and re cap. Afternoon session found to be too 'corporate' or 'sales' based and had to relate to my workplace! Also enjoyed the 'car sales' exercise

Gary B, Tauranga City Council

Enjoyed the course, was interesting and interactive. Would have perhaps liked more practical situations of how to implement in our environments

Thomas C, Tauranga City Council

Great again. Thanks Frank!

Clint N, Tauranga City Council

Very relatable, enjoyed Frank's personal examples.

Bryce P, Tauranga City Council

Great course, really useful skills

James P, Tauranga City Council

Good general content, fairly easy to follow

Niel P, Tauranga City Council

Excellent course good mix of practical and theory

Beverley S, Inland Revenue

, Tauranga City Council

Carol K, inland Revenue

Ian H, Tauranga City Council

Nicolette L, Inland Revenue

Really good insight into understanding what negotiation is and good tactics for everyday.

Grace B, Tauranga City Council

Lively, engaging, funny and informative

Jenny H, Statistics NZ

Denise H, Tauranga City Council

Trina, Inland Revenue

First half was really interesting and related dorectly to my role. The second half was good, just did not really relate to my specific role. 2 thumbs up though mate.

Callum A, Tauranga City Council

Gained some new tools and have some things I think about when doing negotiations

Helen P, Inland Revenue

Very informative and useful course. Thoroughly enjoyed it

Stuart G, Tauranga City Council

Kieran C, Inland Revenue

Lynley S, Inland Revenue

Katherine C, Inland Revenue

Laura P, Inland Revenue

Great course. Enjoyable. Been given tools to use in everyday work environment

Chris O, Inland Revenue

Well organised, kept to time, practical tools, interesting and relevant anecdotes

Margot B, Inland Revenue

Jon G, Inland Revenue

Another well run training course with good 'rural life' examples

Martin D, Inland Revenue

Great session with some good usable tools. Maybe didn't need to do both courses, just this one as morning session was repeated

Anna B, ACC

Brent H, ACC

Carol K, ACC

Good range of content, pace, examples

Hamish J, ACC

Very well facilitated, great examples used and practical tips

Helen T, ACC

Jai F, ACC

Interesting examples

Karen M, ACC

Very happy with course, very relevant to my everyday environment

Lindsay J, ACC

Good overview. Could be longer with more practical but time constrained.First hour was a bit laboured - slide saying "get on with it!"

Nicholas O, ACC

Fast-paced, anecdotal, good examples

Sara B, ACC

This course was very well facilitated and I had fun and learnt a lot

Tania O, ACC

Great combination of theory and activities putting the theory into practice. Relevant information and great presenters

Bridget P, ACC

Excellent pragmatic course with real world examples and application.